This Privacy Policy explains how ph80 Casino collects, uses, stores, and protects the personal information of players and visitors on the ph80 platform. It also sets out your rights as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and ph80's obligations as a PAGCOR-regulated online casino operator.
Your Privacy Matters: ph80 processes personal data because we are legally required to as a PAGCOR-licensed operator — not because we want to collect data for its own sake. We collect the minimum information necessary to run a legal, safe, and fair gaming platform. This policy tells you exactly what we collect, why, and what your rights are.
The following terms used in this Privacy Policy have the meanings given below:
This Privacy Policy applies to all Personal Data collected and processed by ph80 in connection with the Platform, regardless of whether you are a registered Player, a visitor browsing the Platform without an account, or a person who has submitted an inquiry to ph80 support.
ph80 operates the Platform as a Data Controller under the DPA. By accessing the Platform or registering a ph80 account, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your Personal Data as described herein.
This Privacy Policy should be read together with ph80's Terms and Conditions, which govern the overall relationship between you and ph80. In the event of any conflict, this Privacy Policy governs data protection matters specifically.
Filipino players have rights under the DPA that are described in detail in Section 11 of this Policy. ph80 is committed to honoring those rights and responding to data subject requests within the timelines specified by the NPC.
ph80 collects the following categories of Personal Data:
| Category | Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Registration; KYC verification |
| Contact Data | Philippine mobile number, email address, province / city of residence | Registration; account updates |
| Financial Data | GCash number, Maya account, bank account name / number (masked), deposit and withdrawal history, transaction amounts | First deposit; each transaction |
| Gaming Activity | Game history, wager amounts, win/loss records, session timestamps, bonus usage | Throughout gameplay |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, session tokens | Each Platform session |
| KYC Documents | Scanned or photographed government-issued ID, proof of address, selfie for liveness verification | First withdrawal; AML review |
| Communications | Live chat transcripts, email correspondence, support ticket content | When you contact support |
| Responsible Gaming | Deposit limit settings, self-exclusion status, cooling-off history | When tools are activated |
ph80 does not collect sensitive personal information beyond what is expressly required by PAGCOR's KYC and AML compliance frameworks. We do not collect biometric data, racial or ethnic origin, political opinions, religious beliefs, or health data.
Most Personal Data is collected directly from you when you: create a ph80 account; complete KYC verification; make a deposit or initiate a withdrawal; use the live chat support channel; update your account settings; or activate responsible gaming tools such as deposit limits or self-exclusion.
Technical Data — including IP addresses, device identifiers, session tokens, and browser characteristics — is collected automatically each time you access the Platform. This collection is necessary for Platform security, fraud prevention, and PAGCOR compliance logging. See Section 10 for information on cookies and similar technologies.
ph80 may receive Personal Data from third parties in the following circumstances:
ph80 processes your Personal Data on the following legal grounds under the DPA:
ph80 uses your Personal Data to create and maintain your Account; to authenticate your identity during login; to process deposits and withdrawals through your registered Philippine payment methods (GCash, Maya, BPI, BDO, Metrobank); to deliver game services; and to provide customer support through live chat and email correspondence.
As a PAGCOR-licensed operator, ph80 is legally required to conduct KYC verification on all players, monitor transactions for AML compliance, maintain records of gaming activity for PAGCOR reporting purposes, enforce the 21+ age restriction under Philippine gaming law, and implement and record responsible gaming tool activations. Your Personal Data is processed for all of these purposes as a legal obligation.
ph80 uses Technical Data and Account activity records to detect and prevent unauthorized account access, fraudulent transactions, bonus abuse, and collusive play. Automated monitoring systems flag anomalous patterns — such as logins from unfamiliar IP addresses, unusual wagering behavior, or payment reversals — for review by ph80's compliance team.
ph80 uses your gaming activity data to monitor for indicators of problem gambling behavior, in accordance with PAGCOR's responsible gaming framework. This includes tracking session frequency, deposit patterns, loss rates, and responsible gaming tool usage. Where monitoring indicates potential harm, ph80 may proactively reach out or apply additional safeguards to your account.
Aggregated and anonymized analytics data derived from player behavior is used to improve the Platform's game catalogue, interface design, and technical performance. This analysis does not identify individual players.
ph80 uses your contact details to send transactional communications (deposit confirmations, withdrawal notifications, security alerts, and account verification messages). Promotional communications are only sent where you have opted in and may be unsubscribed from at any time by contacting ph80 support.
Responsible Gaming Use of Data: ph80 uses your gaming activity data to identify signs of gambling harm. If monitoring indicates concern, ph80 may contact you proactively or apply account-level protective measures. This use of data is required by PAGCOR's responsible gaming standards and is in your interest as a player.
ph80 does not sell your Personal Data to third parties. ph80 does not share your Personal Data with advertisers, data brokers, or unaffiliated third parties for commercial purposes.
ph80 shares Personal Data only in the following circumstances and only to the extent necessary for the stated purpose:
ph80 is required by law to share Personal Data with PAGCOR as part of its licensing obligations, with the Anti-Money Laundering Council (AMLC) as required under RA 9160, with Philippine law enforcement agencies when lawfully compelled by court order or warrant, and with the NPC in connection with data breach reporting or regulatory investigation.
ph80 shares the minimum Personal Data required to process transactions with its payment partners — GCash, Maya, GrabPay, BPI, BDO, and Metrobank. These providers process payment data under their own privacy policies and applicable Philippine financial regulations.
Game providers (Pragmatic Play, PG Soft, JILI Gaming, Evolution Gaming, and others) receive technical session data necessary to deliver game content. Game providers do not receive your financial data, government ID information, or contact details beyond what is required for technical game delivery.
Third-party KYC verification partners receive copies of identity documents and contact details for the purpose of verifying your identity against PAGCOR requirements. These partners process verification data under contractual data processing agreements with ph80 and applicable Philippine law.
ph80 may share Personal Data with its legal advisers, auditors, and compliance consultants where necessary for the provision of their services, subject to professional confidentiality obligations.
ph80 retains your Personal Data for as long as your Account is active and for the periods required by applicable law after Account closure:
Following the expiry of applicable retention periods, ph80 will securely delete or anonymize Personal Data in accordance with its data destruction procedures.
ph80 implements technical and organizational security measures appropriate to the nature and sensitivity of the Personal Data it holds. These measures include:
Data Breach Response: In the event of a Personal Data breach that poses a real risk to the rights and freedoms of affected players, ph80 will notify the NPC within 72 hours and affected players without undue delay, as required by the DPA.
ph80 uses cookies and similar technologies on the Platform for the following purposes:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, CSRF protection, load balancing | Session / up to 24 hours |
| Functional | Language preference, game lobby layout preferences, responsible gaming display settings | Up to 12 months |
| Analytics | Aggregated page visit counts, feature usage, performance monitoring — data is anonymized before analysis | Up to 12 months |
| Security | Fraud detection signals, bot detection, device fingerprinting for anomaly detection | Up to 90 days |
ph80 does not use third-party advertising cookies or tracking pixels that share your data with advertisers or social media platforms. Strictly necessary cookies cannot be disabled as they are essential for Platform operation. You can manage functional and analytics cookies through your browser settings, though doing so may affect your experience on the Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your Personal Data held by ph80. To exercise any of these rights, contact ph80's Data Protection Officer (DPO) using the details in Section 15.
You have the right to be informed of how your Personal Data is being collected and processed. This Privacy Policy fulfills that obligation. You may request an updated copy at any time.
You have the right to request a copy of the Personal Data ph80 holds about you. ph80 will respond to verified access requests within fifteen (15) working days of receipt.
You have the right to request correction of inaccurate or incomplete Personal Data. For contact information and address data, you can update most details directly from your ph80 account settings.
You may request deletion of your Personal Data. Note that ph80 is legally required to retain certain data for AML and PAGCOR compliance periods (see Section 8), and erasure requests cannot override those legal obligations.
You may object to processing of your Personal Data based on legitimate interests. ph80 will cease that processing unless compelling legitimate grounds override your objection, or processing is required for legal compliance.
You have the right to receive your Personal Data in a structured, commonly used format for transfer to another data controller. ph80 provides this in JSON or CSV format upon verified request.
If you believe ph80 has not handled your Personal Data in accordance with the DPA, you may lodge a complaint with the National Privacy Commission of the Philippines via the NPC's official complaint process.
The DPA provides that data subjects who suffer damage as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal information have the right to seek compensation through appropriate legal channels.
21+ Restriction — Strictly Enforced: ph80 Casino is restricted to persons 21 years of age and older under Philippine law. ph80 does not knowingly collect Personal Data from individuals under 21. If ph80 discovers that a person under 21 has provided Personal Data or created an Account, ph80 will immediately close that Account, delete associated Personal Data to the extent permitted by law, and report the incident to PAGCOR as required by its licensing conditions.
If you are a parent or guardian and believe your child (or a person under 21 in your care) has registered on ph80, please contact ph80's Data Protection Officer immediately using the contact details in Section 15. ph80 will investigate and act promptly.
ph80's primary Platform infrastructure and data storage is located within the Philippines. In limited circumstances, Personal Data may be processed outside the Philippines — for example, by game providers whose technical infrastructure operates internationally, or by cloud service providers with data centers in other jurisdictions.
Any transfer of Personal Data outside the Philippines is conducted in compliance with Section 21 of the DPA, which requires that the recipient country provides an adequate level of protection for Personal Data, or that appropriate contractual safeguards are in place. ph80 uses data processing agreements with all third-party recipients that include DPA-compliant data transfer provisions.
ph80 does not transfer Personal Data to jurisdictions with materially lower data protection standards without first implementing appropriate safeguards. Player financial data and KYC documents are not transferred outside the Philippines without explicit regulatory or legal necessity.
ph80 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, Platform operations, or data processing practices. Material changes — those that significantly affect your rights or how ph80 processes your Personal Data — will be communicated to registered Players via email at least seven (7) days before the amendment takes effect.
Minor changes (such as typographical corrections, contact detail updates, or clarifications that do not alter your substantive rights) may be made without prior notice and will be reflected by updating the effective date at the top of this Policy.
Your continued use of the Platform following notification of a material change constitutes your acceptance of the updated Privacy Policy. If you do not accept the changes, you must stop using the Platform and close your Account before the amended Policy takes effect.
ph80 has designated a Data Protection Officer (DPO) as required by the DPA for entities that process personal data on a large scale. The DPO is responsible for ensuring ph80's compliance with the DPA, responding to data subject rights requests, and acting as the primary point of contact with the NPC.
To exercise your data subject rights, report a privacy concern, or submit a formal complaint, contact ph80 as follows:
NPC Contact: If your privacy concern is not resolved satisfactorily by ph80, you may submit a complaint to the National Privacy Commission of the Philippines. The NPC is the independent government body responsible for enforcing the Data Privacy Act of 2012 and protecting the data privacy rights of Filipino citizens.
Beyond the legal requirements — here is what ph80's privacy practices mean for you in plain terms.
ph80 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies. Your data is used exclusively to operate the ph80 Platform, comply with PAGCOR regulations, and protect your account. That is it. No side deals, no monetizing your data profile.
ph80 processes all personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). Filipino players have formal rights under the DPA — access, correction, erasure, portability, and the right to lodge a complaint with the NPC. ph80 is legally accountable to these standards, not just marketing them.
All data you transmit to ph80 — your login credentials, payment details, KYC documents — is encrypted in transit using TLS 1.3. Sensitive records stored on ph80's servers are encrypted at rest. This means even if there were a server-level breach, your most sensitive data would not be readable without the encryption keys.
ph80 collects only the personal data required to operate a legal, regulated casino platform. We do not collect your social media profiles, browsing history outside ph80, location data beyond your province or city, or any information not directly relevant to your gaming account and compliance obligations.
Promotional emails and SMS notifications from ph80 are opt-in only. If you chose to receive them at registration, you can unsubscribe at any time by contacting ph80 support. Transactional messages — deposit confirmations, security alerts, withdrawal notifications — will continue regardless, as these are required for account security.
If a data security incident occurs that poses a real risk to your rights as a player, ph80 will notify the NPC within 72 hours and notify affected players without undue delay — as required by the DPA. ph80 maintains an incident response plan specifically for data breach scenarios and tests it regularly.
ph80 is a PAGCOR-regulated, DPA-compliant online casino built for Filipino players. Instant GCash transactions, 500+ games, and a privacy-first platform. 21+ only — play responsibly.
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